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@@ -17,6 +17,19 @@ There are multiple parts of this project:
 
 ## Frequently Asked Questions
 
+### Why aren't the starting room letters shuffled?
+
+The letter requirements for solving puzzles are very restrictive, especially in
+the early game. It is possible for the generator to find some subset of letters
+and doors to place in the starting room such that you are not trapped, but this
+places a lot of strain on generation and leads to significantly more generation
+failures.
+
+As a result, the starting room letters (H1, I1, N1, and T1) are always present
+in the starting room, even when remote letter shuffle is enabled. These letters
+will _also_ count as clearing a check, so you will send out another item at the
+same time as collecting the letter.
+
 ### What about wall snipes?
 
 "Wall sniping" refers to the fact that you are able to solve puzzles on the